Terms and Conditions
By accessing or using our website, you agree to comply with the terms outlined in this document. Please review these Terms and Conditions carefully before proceeding. These Terms serve as a legally binding agreement between you (the "User") and ETA Application System, the entity responsible for operating this website. They govern your access to and use of our services and clarify our mutual obligations.
1. Definitions
- Services: Assistance in electronic travel authorization (ETA) applications and related travel services.
- User: Any individual interacting with our website and utilizing our services.
- Application: The digital submission platform for ETA applications available on our website.
2. Use of Website and Services
2.1 Purpose
This website provides users with structured guidance and assistance in ETA applications, simplifying the submission process.
2.2 Liability Limitation
We are not an official governmental body and do not issue travel documents. We facilitate the application process, but final approval remains under the jurisdiction of the respective government authorities.
2.3 User Eligibility
To use our services, the following conditions apply:
- Users must be at least 18 years old or have consent from a legal guardian.
- All information submitted in the application form must be truthful and complete.
3. Fees and Payments
3.1 Pricing
Fees for our services are explicitly stated on our website. Payments must be completed before processing an application.
3.2 Refund Policy
Refunds are only possible if the application has not yet been submitted to the relevant authorities. Once processing has begun, all transactions are final.
4. Intellectual Property Rights
All content on our website is the intellectual property of ETA Application System. Any reproduction, distribution, or modification without explicit permission is prohibited.
5. Prohibited Activities
Users are strictly prohibited from engaging in fraudulent activities, submitting false information, or using the website for illegal purposes. Violations may result in immediate termination of access and potential legal consequences.
6. Disclaimer of Liability
We are not responsible for any decisions made by government authorities regarding ETA approvals or rejections. Additionally, we do not guarantee specific processing timelines.
7. Amendments to Terms
We reserve the right to modify these Terms at any time. Users are encouraged to periodically review this document to stay informed of updates.
8. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States. Any disputes shall first be addressed through negotiation. If unresolved, they will be subject to the jurisdiction of the relevant courts.
9. Contact Information
For any inquiries regarding these Terms and Conditions, please reach out to us at:
contact@ttvisa-app.com
10. Communications and Notifications
By creating an account and using our services, you acknowledge and agree that we may contact you by email in the following situations:
- Welcome and registration confirmation: after you create an account, we will send you a welcome email and confirmation of your registration.
- Application-related updates (subject to your consent at the time of submission): reminders about applications awaiting payment, confirmation that your application has been submitted, confirmation that it has entered review or processing, and notification of the final outcome of the application (approval or refusal).
- Attachments related to your application: the payment receipt will be attached to the email confirming your submitted application. Official approval or refusal documents issued by the relevant authorities will be attached to the emails informing you of the application result, where applicable.
- Password reset: when you use the "forgot my password" feature, we will send an email with instructions to reset your password.
- Important service, legal or security notices: we may also send emails that are strictly necessary to (i) inform you of material changes to these Terms or to our Privacy Policy, (ii) comply with legal or regulatory obligations, or (iii) communicate security alerts or issues affecting your account or application.
You may manage your preferences for non-essential application update emails where such settings are made available in your account or within the application workflow. However, emails that are necessary to provide the services, to process your application, to perform our contract with you, or to comply with legal obligations will continue to be sent even if you disable marketing or optional notifications.